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Fairness on Site – Why Leaders Must Keep Bias in Check
We know that every site, every workplace has a mix of personalities - and that’s just part of the job. But I’m seeing more and more cases where leaders are allowing their personal feelings to influence how they treat some of their staff, and it’s causing trouble....
The Unspoken Rules of Being a Decent Workmate
Here is a call you don’t get everyday – “Hey Leigh, I don’t know what to do about one of our workers. He’s a good guy, but he really smells. He gets picked up in the van and we drive to our job sites, but the guys are hanging out the windows – and its winter....
Managing the Front Line: Why Team Leaders Matter More Than Ever
I was chatting to a foreman recently who looked exhausted. I asked how he was going and with a strong shake of his head replied, “Leigh, I’ve had a gutsful – I’m sick of people taking advantage of me, thinking I’m their friend and not their supervisor. It’s long hours...
Managing Difficult Workmates
I once worked with a contractor who had an opinion on everything. If someone had a work challenge, she had already experienced way worse – but of course, conquered it. If someone had had a great result, she’d instantly default to her trip down memory lane, recalling...
From “Me” to “We” – Creating a workplace everyone wants to work in
“There’s no ‘I’ in team” or “Team work makes the dream work” – these are common sayings you’ve probably heard thrown about in the workplace. To be honest though, these sayings often come across as tokenistic or just plain annoying when thrown into the average team...
The Ripple Effect of “It’s my way or the highway”
Ever heard this? “It’s my way or the highway!” or maybe “You do it this damn way or you’re outta here sunshine.” If you haven’t heard these kind of quotes, then you may have heard something similar during work hours. You may have even been the one to say these types...
Getting scrappy: Setting boundaries on staff scrap usage
Lately my phone has been ringing a little more than usual with calls such as this: “My employee has a heap of copper pipes and wires in his car boot, and he’s taken them home without my permission.” Or: “I just found out one of my guys has his own account at the...
Late Again – Dealing with Punctuality
“Sorry mate, got a quick appointment to get to – I’ll be in later.” “Massive night gaming, bit too tired for work, will be in tomorrow – lol!” These are actual text messages some of my clients are receiving on a weekly, if not, daily basis! Some of their employees...
The Boss Checklist – How do you stack up?
Being a boss of tradies – such a great job, but it comes with a unique set of challenges. You have to have your wits about you, coping with supply issues, market competition, regulatory compliance, and skills shortages. The key to nailing all of this and being the...
Ready, Steady, Slow – taking time before disciplinaries
Lately, I have been getting a lot more calls from managers and business owners, asking for help with urgent disciplinaries. It’s in this moment that I say to them – slow down and take some time before you head down the disciplinary path. ‘Kind of’ Warning is not...
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